FAQ

About Komaspec

Komaspec is a western owned and managed company, based in China. The owners are Canadians and the company has an international team of staff members to work with our business partners from all over the world.

Yes, Komaspec is a private company wholly owned by Komaspec Pte Ltd, a holding company incorporated in Singapore. The company’s ultimate owners are two Canadians.

The modern world calls for international cooperation, global development and a global village. Komaspec capitalizes on the opportunities presented in resource-aplenty China and employs internationally-leading technologies and innovations to manage our operations. Komaspec also believes that effective communication is crucial to our excellent service delivery. This is made possible with our international team of Western managers who are able to react faster due to a better understanding of our global customers. As a result, manufacturing mistakes and waste are effectively reduced due to speedier interventions.

Komaspec is a contract manufacturer specializing in plastic and metal assembly. We serve the following industries: industrial equipment, automotive, transportation, agricultural equipment, energy, construction, theater and stage rigging, consumer electronics, medical, recreational, safety, motorcycling and ATV.

Lean manufacturing, small to medium size batch manufacturing, vertical integration in the supply chain and long-term relationships with our suppliers enable us to have quick changeover setups and responses. Additionally, we care about our customers and take their needs and problems as ours and endeavor to resolve any issues promptly.

Manufacturing in China and Working with Chinese

High-quality services and products are our key selling points, achieved through a modern execution system, highly-qualified staff members, and global partnership and cooperation. We recommend that you check out the reviews and testimonials from our customers to get further assurance.

Yes, our quotations are reliable. Our standard operation procedure requires all quotations to be evaluated and approved before they are issued to clients.

Yes, Komaspec protects our clients’ intellectual property well. As a contract manufacturer, Komaspec manufactures your products in-house. Even if there is a need to source some components from subcontractors, we will only do it for the relevant parts so that the subcontractors cannot obtain a full understanding of your products and secrets.

The best way is to visit our factory in China and we will be pleased to demonstrate how we work as well as to show you the manufacturing and quality control process. We also recommend that you read the testimonials from our customers.

We believe an experienced and knowledgeable account manager can attain better sales. Therefore, Komaspec always hires experienced account managers with an engineering background.

It is true that most standard components and raw materials in China are in metric. It is sometimes necessary to re-design products based on Chinese standards and metric standard.

Our Clients

Most of our clients are business referrals who came to know us through word of mouth. As our reputation in the industry grows, we are also seeing a larger number of new clients finding us on the Internet and contacting us directly. The majority of our clients are from Canada, USA, Europe and Southeast Asia.

Should you need any references, please contact us at info@komaspec.com and we will be pleased to provide you with a reference list upon request.

The minimum annual volume requirement to set up a new customer account is USD 100,000 per year.

We require a minimum order of USD 2,500/SKU per order.

Yes, we are able to process raw materials from overseas as we have the import license to import the raw materials we may need.

Payment and Shipment

Please contact us at info@komaspec.com and we are happy to discuss the possibility with you.

Yes, we have both the import and export licenses to ship to any locations in or outside China.

Komaspec’s payment terms are 40% at order and 60% at samples approval for tooling. For regular orders, the payment terms are 40% at order and 60% at sight of BL.

Yes, Komaspec is able to handle your shipment for products manufactured by Komaspec. We have a network of freight forwarders whom we work with for shipments to various countries.

Certifications and Quality Control

We are currently working on getting the C-TPAT certification for our factory in China.

No, we are not ISO certified. However, we have a very strict quality control system and we have heavily invested in a QC platform to enable full control and real-time visibility throughout our manufacturing process.

We have a QC platform linked to our ERP. Each and every part of the components and manufacturing process is controlled and inspected at each step of fabrication. It is impossible for a part or product to pass through our fabrication system without being inspected.

Technical Information and Definitions

A contract manufacturer is a firm that manufactures finished products under the label or brand of another firm, based on the purchasing firm’s own specifications.

Vertical integration is a style of management control for supply chain companies in which several stages in the production of a product are controlled by a single company.

Deriving from the Toyota Production System, lean manufacturing is a systematic approach for the elimination of waste. It includes an assembly-line methodology oriented towards achieving the shortest possible cycle time by eliminating waste. Ideally, during manufacturing, processes should only add value that a customer would be willing to pay for. All non-value added (NVA) process steps are seen as waste and should be eliminated.

EXW (Ex Works) and FOB (Free on Board) are pre-defined commercial terms (called Incoterm), widely used in international commercial transactions.

Metal inert gas (MIG) and tungsten inert gas (TIG) are both shielded arc welding applications. MIG welding is created with a consumable electrode whereas TIG welding is created with a non-consumable electrode. TIG welding includes filler metal as well.

A progressive stamping die is a metalworking device that is designed and built to perform two or more operations sequentially at different positions. A simple die stamping is designed to perform only one operation.

At Komaspec, depending on customer’s specifications, we use hot rolled steel (Q235, Q275), cold rolled steel and stainless steel (304, 316, 201, 430).

It is easy for us to match your plastic specification material due to the varied choices available in China. For our plastic injection molding jobs, we usually use ABS, ABSV0, PE, HDPE, PP, nylon (PA6, PA66), PC, uPVC and PVC.